Shipping policy
Rest assured we will do everything in our power to ensure your order is delivered as soon as possible. Your parcel will be left in a secure place; however, please ensure you are available upon delivery. The buyer holds all responsibility for stolen or lost deliveries resulting from incorrect shipment information. Please double-check that your shipping address is correct before confirming your order. Once you have placed your order, you are committing to the sale and declaring that all information entered, including the shipping address, is correct.
PROCESSING TIMES
Orders can take up to 2 business days to be processed before shipment.
Customs may apply any possible taxes and duties applicable to your order, and these are the sole responsibility of the customer.
DELIVERY TIMES
- Standard Shipping: 2-5 business days
FREE SHIPPING
- *Free Shipping on Orders Over EUR 150: For orders placed outside Switzerland and the EU, a minimum order value of EUR 150 is required to qualify for free shipping.
- **Free Shipping Throughout Switzerland & EU: All orders placed within Switzerland and the EU will receive free shipping with minimum order 95 euro
UNEXPECTED DELAYS
Delays imposed by the shipping carriers are beyond our control, and we cannot be held responsible for this. We reserve the right to extend delivery time in any event outside of our control.
We appreciate your patience at this time, and we will do all we can to ensure your order reaches you as soon as possible.